Terms and Conditions

This Site is owned and operated by BE SUPERHUMAN Limited.

Registered in England 13065404

The following terms and conditions cover general terms and conditions for use of this Site, as well as terms and conditions relating to services offered by Be Superhuman on the site and in our wellness center.

The following terms and conditions should be carefully read. These terms and conditions will apply to your use of the site and purchases of our services on this site, app, or in a center. And you now hereby agree to our terms and conditions.


Please note that sessions are subject to availability, but we will always do our best to accommodate you.

We require a £50 deposit for appointments longer than 60 minutes.

All sessions must be paid in advance, and clients agree to our 24-hour cancellation and rescheduling policy. You will be charged if you miss a scheduled session or cancel within 24 hours.


In addition, information available on this site, via the app, or through the services offered at the Be Superhuman centre does not constitute medical advice, so you should make sure that you receive appropriate medical advice to determine if you are fit and healthy to attend these sessions. We are not responsible for doing so. It is recommended that you consult a doctor before starting any of our modalities.

In addition, it is vital that you provide us with accurate information about yourself. We cannot be held responsible for any incorrect information we receive from you. 

Despite our best efforts to ensure that all information contained on this site (and delivered to you by us as part of any Service) is accurate, we do not accept any liability for any error or omission and do not accept any liability for any action you take (including legal representatives and heirs) may take or loss or injury you may suffer (indirect or direct, including loss of pay, profit, opportunity, or time, pain and suffering, any indirect, consequential, or special loss, however arising) based on the information you find on this site or through any service we provide to you.

You, your legal representatives, and your heirs irrevocably release, waive, discharge, and promise not to sue Be Superhuman or its operators for any harm or death that may result from their negligence or other acts.


In addition, Be Superhuman warrants that all Services will be provided with reasonable skill and care.


Be Superhuman may occasionally introduce sessions, packages of sessions, or other combinations as it sees fit. Be Superhuman reserves the right to increase session fees at any time. 

Advance Payments: Any advance payments or payments made for our services and packages are considered non-refundable.

Consumer Rights: We acknowledge and respect your rights as a consumer under UK consumer protection laws. However, it’s important to note that, by making an advance payment for our services and packages, you acknowledge and agree that you are entering into a contract where immediate services or the provision of goods will be delivered. As such, the right to cancel and receive a refund, as provided by the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, may not be applicable in certain circumstances.

Transfer of Services: Please note that the transfer of services to a nominated person is only applicable in specific cases and will be determined on a case-by-case basis. Contact our customer support for further information on the eligibility and process for transferring services.

Dispute Resolution: If you have any concerns or disputes regarding a payment made, we encourage you to contact our customer support team to attempt to resolve the issue amicably. We are committed to addressing any legitimate concerns within the bounds of UK law and fair business practices.


According to these terms and conditions, “Sessions” means any information and Full Body Cryotherapy sessions, Red Light Therapy Sessions, Hyperbaric Oxygen Therapy Sessions, IV Drip Therapy Sessions, Compression Therapy Sessions that Be Superhuman may provide to you via the Site, app, or center and all services that are part of any package.   

You will have cancellation rights in connection with the electronic information supplied to you by Be Superhuman. This will be treated as a “Session”, not a Product. Any product offered for sale on the Site or in the Be Superhuman center is considered a “Product”. The “Site” is the website at the URL www.BeSuperhumanOfficial.com or any replacement site(s) from time to time.


This Site is for your personal use and you are required to adhere to these Terms in order to use the site. You are not permitted to copy or use material from this site for commercial purposes.

We own all intellectual property rights to the content of the site and to the products and services as well as to the trademarks and logos of our brands (the “Materials”). Any copying, deletion, or change of any part of any Materials, or including or creating links to or from the site without our written consent is strictly prohibited, as is removing or changing any copyright notices, trademark notices, or any other intellectual property rights notices that may be contained in any Materials or copies thereof, except to the extent expressly provided for in these terms and conditions. “Be Superhuman” is a registered trademark of Be Superhuman. You must not use the Be Superhuman brand, logo, or marks without written permission or license.

The site may not be used to post, upload, or otherwise transmit obscene or pornographic material, threatening, menacing, racist, offensive, defamatory, or otherwise unlawful material, as well as to harass, stalk, threaten, or infringe someone’s rights, intentionally misrepresenting your identity, hacking this site or another related computer system, making excessive traffic demands, delivering viruses or forwarding chain letters or similar materials that can reasonably be expected to inhibit other users from using this site or any other web site or harming or destroying the reputation of Be Superhuman are prohibited.

Be Superhuman accepts no responsibility for monitoring the site’s use. Be Superhuman reserves the right to reveal any information as required by law and/or to remove, refuse to post, or edit any information or material, as well as to block your access to the website and take other reasonable measures to prevent any breach of these terms and conditions or any breaches of applicable laws or regulations.

Additionally, Be Superhuman will, in its absolute discretion, fully cooperate with law enforcement and other relevant authorities in the case of any investigation of suspected unlawful activities or violations of network security. Each time you visit the site, make sure you refresh your browser to ensure that you download the latest version of the site as we may make changes from time to time.


Be Superhuman’s privacy policy governs the use of your personal information, which is part of these Terms and Conditions.


You should refer to the liability statement at the top of these terms and conditions. Accordingly, you agree that you will use the Site, the App, and the Service on an “as is” basis. Be Superhuman does not enter into any conditions, warranties, or other terms in relation to the site, app, or the Services (including any implied term relating to quality, fitness for a particular purpose), or any guaranteed or predicted results, except as expressly set out in these terms.

The company is not liable for any failure to comply with these terms and conditions resulting from any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.


We reserve the right to suspend the operation of the site or app for repair or maintenance work, or for the purpose of updating or upgrading the contents or functionality of the site or app. Access to or use of the site or any sites or pages or app linked to it will not necessarily be uninterrupted or error-free.

The Service may be terminated immediately if you fail to comply with these terms and conditions or if you do not pay any sums due to Be Superhuman (including if the card you use is invalid or otherwise not functional).


There will be no contract regarding the Services until we send you an email confirming the particulars of your order, the value of the order, and the Services that you have purchased.


Prices and availability displayed on the site, app, or in our center may change at any time without notice.


Be Superhuman may update these terms and conditions from time to time. As a user of the site or app, you agree to be bound by the terms and conditions. Be sure to review them each time you visit the site or use the app. As a result of these terms and conditions, we supersede any and all previous understandings, agreements, and representations regarding the subject matter.

Accordingly, these terms and conditions shall be governed and interpreted by English law, and you consent to the non-exclusive jurisdiction of the English courts.


If you have any enquiries or complaints email info@besuperhumanofficial.com


Similar to most websites, our website uses “cookies” to collect information about visitors. Cookies are small pieces of data that our server sends to your browser when you visit the site. It does not identify you personally, only the IP address from which you access the site. Cookies help us improve your experience on the site. At any time, you can delete cookies from your computer or set your browser to reject or disable cookies. When you access the Site, our system will issue cookies unless you set your browser to reject them.

We may use information from cookies for the following purposes:

  • The IP address from which you access our website, the type of browser and operating system used, the date and time of your access, the pages you visit, and the Internet address of the website from which you accessed our website;
  • For the purpose of statistical/analytical tracking of repeat visitors;
  • A method of tracking anonymized interactions with online advertising, such as determining how many times an advertisement is displayed and how often it is clicked.
  • It is possible that we will connect the information that we collect through cookies with other personal information that you provide us with.

We do this for the following reasons:

  • Customizing or personalizing the site or app
  • Transactional purposes, such as sales by credit card;
  • Make our communications with you as relevant as possible, such as sending you emails that relate to the parts of the site that you visit most often, or letting you know about features of the site that you have never seen.

It may be our practice to compile and report to third parties (including advertisers) aggregate statistics about our users in terms of their numbers, traffic patterns, and related site information. Please be aware, however, that we will never share your identity or any specific information about you with a third party. Even if you choose not to receive cookies, you can still use most of our website’s features. By default, most modern browsers accept cookies, but you can change your preferences to be notified when a cookie is set or updated, or to block all cookies. Consult the “Help” section of your browser for more information.

Cancellations, refunds, and returns policy


Our return policy is 14 days after the date of purchase. After this date, vouchers and memberships cannot be refunded. Refunds will be processed within 30 days.


Be Superhuman Limited has my permission to deduct my monthly dues from my credit/debit card. You will be charged a monthly deduction on the same date each month beginning the day you sign up.


If I wish to cancel my subscription, I will need to submit a written notice 15 days prior to my final billing cycle and any account changes will need to be requested by the cardholder with a signature as authorization.


Until I reinstate my account or fully cancel it, I may freeze my membership at any time.


Our vouchers are valid for a year unless stated otherwise.



Do not use full-body cryotherapy if you are pregnant or have:

Hyperthyroidism; narrowing of the valves; crescent-shaped aorta and mitral valve; chronic respiratory illness; severe hypertension (blood pressure >180/100); acute or recent myocardial infarction (heart attack); must be cleared by a physician to exercise), arrhythmia, symptomatic cardiovascular disease, acute or recent cerebrovascular accident (stroke; must be cleared for exercise), uncontrolled seizures, fever, symptomatic lung disorders, bleeding disorders, infection, claustrophobia, intolerance to cold, incontinence, cancer or wear a pacemaker.

The Cryotherapy Chamber should not be entered while under the influence of drugs, alcohol, or illegal substances.


The minimum age for treatments is 16 years; however, those under 18 years old will need parent supervision.


If you have any questions regarding your current medical condition and the use of a Red Light Therapy room please consult your medical doctor before use. Red Light Therapy room is contraindicated for the following conditions or you should consult your medical doctor prior to use. It should not be inferred or implied that Red Light Therapy cures or treats any disease. In the rare event that you experience pain and/or discomfort while in the Red Light Room immediately discontinue use.

Consult your doctor before using for the following conditions:

  • Taking Medications
  • Under 12 years old
  • The Elderly
  • Cardiovascular Conditions
  • Chronic Conditions

Red Light Therapy use is contraindicated for people with the following conditions: 

  • Pregnancy
  • Hemophilia
  • Fever
  • Insensitivity to Heat
  • Alcohol / Alcohol Abuse